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- Why is my zoom audio not working on windows - why is my zoom audio not working on windowsThere are a few reasons why your headphones may not be working on Zoom. Other times, you may have trouble hearing other people through your headphones, despite your own sound coming through. Finally, you may be able to hear others and yourself, but your audio is coming through distorted. Whatever the case, here are some ways to fix your headphones on Zoom so you can keep chatting.
This might sound obvious, but sometimes your headphones have a mute button for the microphone. If yours do, try clicking the mute button to see if they unmute.
Another common issue is a failed Bluetooth connection. You can also disconnect the Bluetooth from the other device to prompt a connection. Sometimes, your headphones may not be plugged in all the way, so try that first. If you do, they could be using the mic instead of Zoom.
Using Zoom on mobile is super convenient, but sometimes you forget to check the proper permissions when you set up a new app. You may not have allowed Zoom to access your microphone.
If none of the above solutions fix your problem, you can try rebooting your computer or phone and reopening the app. Otherwise, you may have broken headphones. Make sure you test your headphones using other recording or playback apps to see if the headphones are the problem. By Cianna Garrison. Search Close.
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